Testimonials
Mr B Harley-Starling - February 2012
Re: Damage to Driver
I have received my new club and cheque, thanks for a prompt service.
Sorry about the claim but I will recommend the insurance to my friends at the club.
Thanks again
Mr S Marks - February 2012
Re: Damage to Skycaddie GPS
Thank you very much, and i will recommend yourselves with my golfing colleagues.
The quality of service and customer care has been first class
Mr C Sawers - February 2012
RE: Theft Claim
Thank-you very much for your help & assistance, its good to know that there are people willing to help.
Mr B Sayward - January 2012
Re: Damage to Third Party Vehicle
Just a quick reply to thank you for your swift effective handling of this matter. Working with the public has made me aware that people are always quick to complain but very rarely compliment someone on a job well done.
Mr K Wilson - January 2012
Re: New Policy
Good Morning, I can’t thank you enough for all your help here and your speedy reply. This is exceptional customer service and I am very impressed and will be recommending you to all my fellow golfers. Thanks again for sorting this out so quickly and efficiently.
Mr R Colson - January 2012
Re: Hole-in-One Claim
Thank you for your prompt response to my recent claim, I can now confirm that I have received my cheque today. First class service.
Mr D Sweeney - October 2011
RE: Damage to Third Party Property
Many thanks for your e-mail and thoroughness in dealing with this matter. It is greatly appreciated.
Mr D Goodrum - October 2011
Re: Theft of Clubs
A big thank you for you and your team with this matter. You have been very helpful.
Mr E Honeyman - October 2011
Re: Damage to GPS
Cheque received on Saturday morning, great service, thank you.
Mr L Graves - September 2011
RE: Damage to Golf GPS
Thank you for your very prompt response to my claim and acceptance.
I will certainly be advising all my golfing friends to enter this Golf Care
program based on my experience.
Mr M Tranter - August 2011
Re: Missing Postal Application
Thank you for sorting this out for me as quickly as you have.
Brilliant service.
Mr J Kelty - July 2011
Re: Damage to driver
Cheque received, many thanks. I would like to congratulate you on being;
Fast, Fair and Efficient in fact excellent customer service.
Mr Longmoor - July 2011
Re: Skycaddie Repair
Thanks for the news on the decision and the practical approach
in reaching it. I am a very satisfied Golf Care and
Sky Caddie customer.
Mr T Guildford - July 2011
Re: Damage to Clubs
Thanks very much for your reply.
I would add that I have found dealing with your company most
professional and have placed several of your brochures in the foyer
at Minchinhampton golf club.
Mr J Bragg - July 2011
Dear Golf Care,
I am pleased to confirm safe receipt of the settlement cheque
which I have received today. May I congratulate you on the super
efficient way you have dealt with my claim. It is so refreshing to see
someone today who gets great satisfaction in the efficiency of their
service to their clients. Many thanks again for your understanding & exemplary service.
Mr Ellis - June 2011
Thank you for the John Letters Hybrid gift which I am finding very useful. Much appreciated.
Mr G Kane- May 2011
Thank you very much for your assistance with this matter
(golf club repair).
I appreciate the efficient turnaround time and the customer
service that I have received.
Mr R Kumar- May 2011
My Free Hybrid club arrived this morning,
I must say first class service! Thank you very much.
Mr B Nicholson- April 2011
Re: Damage to Club - Claim
Thank you for your prompt action.
I shall have no hesitation in recommending this insurance to
other members.
Mrs McMullan- March 2011
Re: Damage to Skycaddie
Thank you very much for your very prompt response.
I have to say the service I have received has been excellent.
Mr M Young- March 2011
Just wanted to drop you a note to say thanks and how impressed
I was with your prompt service and settlement of my claim for the
broken window.
I run the communications side of things for my local club (website, media
coverage of competitions, newsletters etc) and I reckon most people in
the club wouldn't be covered if this or something worse happened to them.
Also there are loads of people who take their gear on golf trips and probably
don't appreciate that normal travel insurance won't cover all of it as
well as your policy.
Once again, thanks for your excellent service.
Mr J Eagan- February 2011
Thank you for the cheque representing full and final settlement for my
Hole-in-One claim. Please be assured that I shall reinforce the benefits of
golf insurance to both my own and other club members whenever the
opportunity arises.
Mr C Adams - February 2011
Re: Theft from vehicle
Just wanted to say thanks for all your help. Pleasure to deal with you.
Mr A Tattersley - February 2011
This has been my first experience of a claim. May I say how delighted I am with the level of service provided. I am aware of other golf insurance offers on the market but I shall be staying with yourselves such is my satisfaction. You may quote me on that if you wish for advertising purposes!
Mr K Field- January 2011
Many thanks for such excellent service.
Mr I Munro - November 2010
Can I take this opportunity to commend you and your team on the prompt handling of my claim and most helpful and courteous approach. I was minded last year to not renew my Golf Club Insurance but given the high standard of service that I have received I will continue to renew and also recommend to members at my club.
Please pass on my thanks to all involved.
Mr K Tullett - November 2010
Many thanks for your prompt handling of my (Hole In One) Claim.
Mrs C Wellings - August 2010
On Tuesday this week I rang Golf Care about our insurance renewal asking if I could get the ‘Free Golf’ vouchers before Saturday as we were going to De Vere Cameron House on Sunday. I was informed that they would get them in the post 1st Class - and guess what - they did, we've got them in time for Sunday and we are delighted with this service. Most companies would say, "Yes we'll do it" and then we'd wait and wait but Golf Care said Yes and they did it!
Mr B Morris - June 2010
Many thanks for the prompt settlement of my golf insurance claim. Very much appreciated.
Mr Healy - November 2008
I recently had to make a claim when I arrived back from holiday and my new driver was broken in half. I should like to express my thanks for your swift actions in dealing with my claim and obtaining a replacement driver. I have told fellow members at my golf club that they should insure through yourselves. Regards from one very satisfied customer.
Mr Heffernan - September 2008
I just wanted to send a quick note to thank you for the speed at which you dealt with my recent claim, as someone who (thankfully) has never had to make an insurance claim before I was uncertain and perhaps sceptical that I would find the right support having heard so many stories of 'small print' clauses. You were helpful and informative from the first contact and resolved the matter in the time scale you discussed with me. Much worse things happen than stolen golf clubs but big thanks for restoring my faith in systems!
Mr Hennessey-Walsh - February 07
"Mr Hennessey's golf clubs were stolen from the golf club whilst he had a policy with Golf Care Insurance. He put in a claim through Golf Care and was very pleased that the matter was resolved very quickly. Mr Hennessey said: "I couldn't believe that I had my clubs stolen from the club house. I thought it would be a safe place to leave them and had never had any trouble before. I was very pleased that I had Golf Care Insurance and that the theft of my clubs was covered by my policy. Golf Care were extremely professional and resolved my case very quickly.
Mr Rogers - December 2006
Mr Rogers hit a hole in one during a Christmas golf competition. He was very pleased with his shot but ran up a large bar bill during the after round drinks. He made a claim through Golf Care and it was dealt with very quickly. Mr Rogers said: "I was ecstatic when I saw my ball go in for a hole in one. I intended to stay in the bar for a drink after my round but this turned into many drinks and I ended up having to pay quite a hefty bar bill. I checked my insurance and saw that I was covered for drinks following a hole in one and was very relieved. My claim went through very quickly and I was very pleased at the service that Golf Care provided."
Mr Thompson
Mr Thompson's golf clubs were stolen from a golf club in Thailand whilst he was on holiday. He had left his clubs on the back of the golf cart whilst paying for his round and when he returned the clubs had been stolen. Mr Thompson said: I couldn't believe it when my clubs were stolen, especially after I had taken them all the way over to Thailand. I was pleased to find out that my clubs were covered on my Golf Care insurance even though I was abroad when the theft took place. I was very pleased with the service even though it took a little longer to resolve than if the clubs had been stolen in the UK and I will definitely be renewing my insurance."
