Testimonials

Re: Hole in One Claim
Thanks for the email and excellent service.
Mr E Rimmer - April 2013

Thanks, picked up the GPS this evening, very happy with the service.
Mr C Scolding - April 2013

Thank you for your email and confirmation that my claim is proceeding.
May I take this opportunity of thanking you for your kind assistance in
reaching this conclusion.

Best regards,
Mr J Watkins - April 2013

Thank you for resolving this issue as quickly as you have done,
really impressed, and have already recommended you to
my colleagues.

Best regards,
D Hampton - April 2013

Very impressed with the service :)

Regards,
Mr A Cotton - March 2013

Thank you for your friendly and very efficient work in respect of
this claim. It is much appreciated.

Best regards,
Mr A Bremner - March 2013

Thank you very much for the prompt attention and very
satisfactory outcome.

Kind regards,
Dr M Waterhouse - February 2013

Re: GPS Unit

Just to say many thanks. I have received the Bushnell and am very
happy. Thanks for your good services. I will even be more careful
in future!

Kind regards,
Mr Alders - February 2013

Re: Theft of Electronic Device

May I once again thank you sincerely for the extremely prompt and
efficient manner that this matter has been dealt with. It is particularly
gratifying when a loss has occurred through theft.

Yours sincerely
Mr E Bussey - January 2013

Dear Sir/Madam

Just a short letter to say thank you for your golf insurance and also for
the 3 rounds of golf you send annually – I look forward to using these
and going to some lovely new courses.

Many thanks
Mr R Baggaley - January 2013

Dear Sir

Thank you for your email and offer which I accept
May I take this opportunity to thank you for your prompt and
professional way you have dealt with my claim.

Regards
Mr P Farley - December 2012

RE: Damage to Golf GPS

May I take this opportunity to thank you and all concerned for the
professional way in which you have dealt with this matter.

Some of the horror stories regarding insurance claims, even for
small amounts, as this was, seem to alienate the customer from
the companies. In this case however, the procedure has been very
clear and straightforward.

Thank you again.
Mr M Woodham - December 2012

Re: Damage to golf equipment

Thank you for your e-mail. I am pleased to confirm that your cheque
arrived today and in closing thank you also for your most efficient
manner in handling my golf insurance claim and hope I can continue
my remaining golf years without such incidents happening again.
Can I assure you I will recommend to my fellow golfers that they
use your company, not just for your own liabilities but to help when
such an accident can occur to yourself, and wish you all a
Merry Christmas and less stressful New Year!

Yours Sincerely
Mr T Bevan - December 2012

Many thanks for your hard work in this matter and for the settlement.
Mr D O’Leary - November 2012

Thank you so much for your diligence with my claim. I much appreciate it.

Regards
Mr I Anderson - November 2012

Thank you for the prompt dealing on this matter, I sent the club up to
Pure Forged Golf on Friday morning to be re-shafted. Rest assured once
settlement has been received I will put in a good word for Golf Care. I am a
prominent member on the golf / exotic golf clubs forums and I will not hesitate
to start a thread praising Golf Care and your handling of this matter.

Regards
Mr A Jankowski - November 2012

That is very good news, thank you so much for all your valued help
in this matter.

Regards,
Mr W Pearce - November 2012

Re: Damage to Third Party Buggy

Thanks for the quick turnaround it’s greatly appreciated.
I will certainly recommend you guys to my colleagues going forward.

Thanks again
Mr I Gleed - September 2012

Re: Damage to Club

Many thanks for your email. I have already received the cheque.
I would like to say how impressed I have been with the way you have
handled my claim. Please pass on my thanks to those concerned.

Yours sincerely
Mr F Woolley - September 2012

Re: Hole-In-One

I have received the cheque for £150.00 for my hole in one celebratory drinks
and would like to thank you for your prompt service regarding this claim.

Yours sincerely
Mr M Reichert - August 2012

Re: Damage to Golf GPS

Cheque received this morning. Thank you for your assistance and very
speedy response to my claim. I shall certainly be recommending
Golf Care to my golfing buddies.

Yours sincerely
Mr J Burdess - July 2012

Re: Rangefinder replacement

I received a call from American Golf yesterday asking me to visit
the Romford store. I collected my replacement Nikon Coolshot
rangefinder that afternoon. I used it this morning during my game.
I must therefore commend you for an excellent insurance service
and such a speedy conclusion to my claim. To have lost my Nikon
and have had it replaced in the space of 6 days is truly amazing.

Thank you
Mr K Gill - June 2012

Ref: Loss of GPS Device

Many thanks for your help with this matter.
The customer service has been fantastic.
Mr D Gouldstone - June 2012

Re: Damage to Driver

I have received my new club and cheque, thanks for a prompt service.
Sorry about the claim but I will recommend the insurance to my
friends at the club.

Thanks again,
Mr B Harley-Starling - February 2012

Re: Damage to Skycaddie GPS

Thank you very much, and i will recommend yourselves with my golfing
colleagues. The quality of service and customer care has been first class.

Regards,
Mr S Marks - February 2012

RE: Theft Claim

Thank-you very much for your help & assistance, its good to know
that there are people willing to help.

Yours Gratefully,
Mr C Sawers - February 2012

Re: Damage to Third Party Vehicle

Just a quick reply to thank you for your swift effective handling of this
matter. Working with the public has made me aware that people are
always quick to complain but very rarely compliment someone on
a job well done.

Best Regards,
Mr B Sayward - January 2012

Re: New Policy

Good Morning, I can’t thank you enough for all your help here and your
speedy reply. This is exceptional customer service and I am very
impressed and will be recommending you to all my fellow golfers.
Thanks again for sorting this out so quickly and efficiently.

Kind Regards,
Mr K Wilson - January 2012

Re: Hole-in-One Claim
Thank you for your prompt response to my recent claim, I can now
confirm that I have received my cheque today. First class service.
Mr R Colson - January 2012

RE: Damage to Third Party Property
Many thanks for your e-mail and thoroughness in dealing with this
matter. It is greatly appreciated.
Mr D Sweeney - October 2011

Re: Theft of Clubs
A big thank you for you and your team with this matter.
You have been very helpful.
Mr D Goodrum - October 2011

Re: Damage to GPS
Cheque received on Saturday morning, great service, thank you.
Mr E Honeyman - October 2011

I had been with Golf Plan for over 6 years, and although I hadn't had
any problems with them, or made any claims I thought it was time
to shop around. Then by looking on the web, quite clearly saw that
you guys offered the best deals. As a keen golfer, and playing
regularly I personally feel that having insurance is essential, not
just to cover the clubs in the bag etc, but purely as a safeguard
against those occasional wild shots! You offer a range of different
types of cover to suit all needs. Your website is precise, easy to
navigate around and is clear. The added attraction with the free-bees
you get once signed-up at a Marriott, DeVere & QHotels Course also
was a welcome bonus!
Mr R Owen - September 2011

RE: Damage to Golf GPS
Thank you for your very prompt response to my claim and acceptance.
I will certainly be advising all my golfing friends to enter this Golf Care
program based on my experience.
Regards
Mr L Graves - September 2011

Re: Missing Postal Application
Thank you for sorting this out for me as quickly as you have.
Brilliant service.
Kind Regards
Mr M Tranter - August 2011

Re: Damage to driver
Cheque received, many thanks. I would like to congratulate you on being;
Fast, Fair and Efficient in fact excellent customer service.
Mr J Kelty - July 2011

Re: Skycaddie Repair
Thanks for the news on the decision and the practical approach
in reaching it. I am a very satisfied Golf Care and
Sky Caddie customer.
Mr Longmoor - July 2011

Re: Damage to Clubs
Thanks very much for your reply.
I would add that I have found dealing with your company most
professional and have placed several of your brochures in the foyer
at Minchinhampton golf club.
Mr T Guildford - July 2011

Dear Golf Care,
I am pleased to confirm safe receipt of the settlement cheque
which I have received today. May I congratulate you on the super
efficient way you have dealt with my claim. It is so refreshing to see
someone today who gets great satisfaction in the efficiency of their
service to their clients.
Many thanks again for your understanding & exemplary service.
Mr J Bragg - July 2011

Thank you for the John Letters Hybrid gift which I am
finding very useful. Much appreciated.
Mr Ellis - June 2011

Thank you very much for your assistance with this matter
(golf club repair).
I appreciate the efficient turnaround time and the customer
service that I have received.
Mr G Kane- May 2011

My Free Hybrid club arrived this morning,
I must say first class service! Thank you very much.
Mr R Kumar- May 2011

Re: Damage to Club - Claim
Thank you for your prompt action.
I shall have no hesitation in recommending this insurance to
other members.
Mr B Nicholson- April 2011

Re: Damage to Skycaddie
Thank you very much for your very prompt response.
I have to say the service I have received has been excellent.
Mrs McMullan- March 2011

Just wanted to drop you a note to say thanks and how impressed
I was with your prompt service and settlement of my claim for the
broken window.

I run the communications side of things for my local club (website, media
coverage of competitions, newsletters etc) and I reckon most people in
the club wouldn't be covered if this or something worse happened to them.
Also there are loads of people who take their gear on golf trips and probably
don't appreciate that normal travel insurance won't cover all of it as
well as your policy.

Once again, thanks for your excellent service.
Mr M Young- March 2011

Thank you for the cheque representing full and final settlement for my
Hole-in-One claim. Please be assured that I shall reinforce the benefits of
golf insurance to both my own and other club members whenever the
opportunity arises.
Mr J Eagan- February 2011

Re: Theft from vehicle
Just wanted to say thanks for all your help. Pleasure to deal with you.
Mr C Adams - February 2011

This has been my first experience of a claim. May I say how delighted I am with the level of service provided. I am aware of other golf insurance offers on the market but I shall be staying with yourselves such is my satisfaction. You may quote me on that if you wish for advertising purposes!
Mr A Tattersley - February 2011

Many thanks for such excellent service.
Mr K Field- January 2011

Can I take this opportunity to commend you and your team on the prompt handling of my claim and most helpful and courteous approach. I was minded last year to not renew my Golf Club Insurance but given the high standard of service that I have received I will continue to renew and also recommend to members at my club.

Please pass on my thanks to all involved.
Mr I Munro - November 2010

Many thanks for your prompt handling of my (Hole In One) Claim.
Mr K Tullett - November 2010

On Tuesday this week I rang Golf Care about our insurance renewal asking if I could get the ‘Free Golf’ vouchers before Saturday as we were going to De Vere Cameron House on Sunday. I was informed that they would get them in the post 1st Class - and guess what - they did, we've got them in time for Sunday and we are delighted with this service. Most companies would say, "Yes we'll do it" and then we'd wait and wait but Golf Care said Yes and they did it!
Mrs C Wellings - August 2010

Many thanks for the prompt settlement of my golf insurance claim. Very much appreciated.
Mr B Morris - June 2010

I recently had to make a claim when I arrived back from holiday and my new driver was broken in half. I should like to express my thanks for your swift actions in dealing with my claim and obtaining a replacement driver. I have told fellow members at my golf club that they should insure through yourselves. Regards from one very satisfied customer.
Mr Healy - November 2008

I just wanted to send a quick note to thank you for the speed at which you dealt with my recent claim, as someone who (thankfully) has never had to make an insurance claim before I was uncertain and perhaps sceptical that I would find the right support having heard so many stories of 'small print' clauses. You were helpful and informative from the first contact and resolved the matter in the time scale you discussed with me. Much worse things happen than stolen golf clubs but big thanks for restoring my faith in systems!
Mr Heffernan - September 2008

"Mr Hennessey's golf clubs were stolen from the golf club whilst he had a policy with Golf Care Insurance. He put in a claim through Golf Care and was very pleased that the matter was resolved very quickly. Mr Hennessey said: "I couldn't believe that I had my clubs stolen from the club house. I thought it would be a safe place to leave them and had never had any trouble before. I was very pleased that I had Golf Care Insurance and that the theft of my clubs was covered by my policy. Golf Care were extremely professional and resolved my case very quickly.
Mr Hennessey-Walsh - February 07

Mr Rogers hit a hole in one during a Christmas golf competition. He was very pleased with his shot but ran up a large bar bill during the after round drinks. He made a claim through Golf Care and it was dealt with very quickly. Mr Rogers said: "I was ecstatic when I saw my ball go in for a hole in one. I intended to stay in the bar for a drink after my round but this turned into many drinks and I ended up having to pay quite a hefty bar bill. I checked my insurance and saw that I was covered for drinks following a hole in one and was very relieved. My claim went through very quickly and I was very pleased at the service that Golf Care provided."
Mr Rogers - December 2006

Mr Thompson's golf clubs were stolen from a golf club in Thailand whilst he was on holiday. He had left his clubs on the back of the golf cart whilst paying for his round and when he returned the clubs had been stolen. Mr Thompson said: I couldn't believe it when my clubs were stolen, especially after I had taken them all the way over to Thailand. I was pleased to find out that my clubs were covered on my Golf Care insurance even though I was abroad when the theft took place. I was very pleased with the service even though it took a little longer to resolve than if the clubs had been stolen in the UK and I will definitely be renewing my insurance."
Mr Thompson