I recently had to make a claim when I arrived back from holiday and my new driver was broken in half. I should like to express my thanks for your swift actions in dealing with my claim and obtaining a replacement driver. I have told fellow members at my golf club that they should insure through yourselves. Regards from one very satisfied customer.
I just wanted to send a quick note to thank you for the speed at which you dealt with my recent claim, as someone who (thankfully) has never had to make an insurance claim before I was uncertain and perhaps sceptical that I would find the right support having heard so many stories of 'small print' clauses.
You were helpful and informative from the first contact and resolved the matter in the time scale you discussed with me.
Much worse things happen than stolen golf clubs but big thanks for restoring my faith in systems!
Warm Regards and thanks again.
Mr Hennessey's golf clubs were stolen from the golf club whilst he had a policy with Golf Care Insurance. He put in a claim through Golf Care and was very pleased that the matter was resolved very quickly. Mr Hennessey said: "I couldn't believe that I had my clubs stolen from the club house. I thought it would be a safe place to leave them and had never had any trouble before. I was very pleased that I had Golf Care Insurance and that the theft of my clubs was covered by my policy. Golf Care were extremely professional and resolved my case very quickly."
Mr Rogers hit a hole in one during a Christmas golf competition. He was very pleased with his shot but ran up a large bar bill during the after round drinks. He made a claim through Golf Care and it was dealt with very quickly. Mr Rogers said: "I was ecstatic when I saw my ball go in for a hole in one. I intended to stay in the bar for a drink after my round but this turned into many drinks and I ended up having to pay quite a hefty bar bill. I checked my insurance and saw that I was covered for drinks following a hole in one and was very relieved. My claim went through very quickly and I was very pleased at the service that Golf Care provided."
Mr Thompson's golf clubs were stolen from a golf club in Thailand whilst he was on holiday. He had left his clubs on the back of the golf cart whilst paying for his round and when he returned the clubs had been stolen. Mr Thompson said: I couldn't believe it when my clubs were stolen, especially after I had taken them all the way over to Thailand. I was pleased to find out that my clubs were covered on my Golf Care insurance even though I was abroad when the theft took place. I was very pleased with the service even though it took a little longer to resolve than if the clubs had been stolen in the UK and I will definitely be renewing my insurance."
