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To contact us, the quickest way to get an answer is to use one of the options below.

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    FAQs

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Important Documents

Your Members area makes managing your insurance simpler, quicker, and more convenient. Access policies, update personal details, submit or track claims, and find your important documents in just a few clicks - all in one place, 24/7.

Inside your Members Area, you can: 

  • View and manage your policies
  • Access and download insurance documents
  • Update personal and payment details
  • Track claims and important updates
  • Manage renewals quickly and securely

 

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Golf insurance FAQs
  • Specialist golf insurance is designed to protect you from the various risks associated with the sport. It typically includes public liability cover, which protects your liability if you accidentally injure another person or damage third-party property whilst on the course. 

    You can cover your golf equipment against theft, loss, or damage, and yourself against personal accidents so you receive financial compensation if you’re injured whilst playing golf.   

    Whether you’re a casual or avid golfer, insurance can give you peace of mind that you won’t be left out of pocket if the worst happens. 

  • Golf insurance through Golf Care includes Personal Accident cover of up to £50k, which can help provide financial support if you’re seriously injured while playing. 

  • Albania, Andorra, Austria, Belgium, Bosnia & Herzegovina, Belarus, Bulgaria, Czech Republic, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Luxemburg, Lithuania, Malta, Monaco, Moldova, Netherlands, Norway, Poland, Portugal, Russia, Romania, San Marino, Serbia, Slovakia, Slovenia, Turkey, Sweden, Switzerland, Spain, Ukraine, United Kingdom, Republic of Macedonia, Montenegro.

  • Did you know you can now report your claim on our new online claims portal?  
    Please click here to get started with your claim: Golf Care Claims Portal
     
    You can also contact our claims handlers at The Davies Group to get started with discussing or making a claim.  
     
    Telephone:  0333 400 6938 
     
    Email: newclaim.golfcare@davies-group.com 
     
    Their opening hours are 9.00am to 5.30pm Monday to Friday excluding bank holidays. 

  • An Insurance Valuation undertaken prior to any loss or damage should be sought when no other evidence of purchase is available. 

    The description should be full and adequately detailed to enable a comparable article(s) of similar quality to be obtained in the event of a claim being submitted to your insurer. It should be compiled on the basis of what a broadly similar article will cost to replace in the unfortunate event of loss or damage. 

    The valuation should represent average retail prices in the usual, local market. The retailer who undertakes the valuation should be the original supplier of the equipment unless this is not possible (EG: The retailer has ceased trading) then a valuation from a recognised golf equipment supplier will be acceptable. 

  • Yes, equipment replacement is on a ‘New for Old’ basis for items purchased new and up to 3 years old subject to satisfactory proof of ownership

    Items which are older than three years or not purchased new will be replaced on the indemnity value of that equipment at the time of loss or damage. You can extend the standard cover to ‘New for Old for Life’ of your equipment so in the event of a claim you would receive comparable article(s) of equivalent quality that matches the specification of those following loss or damage, regardless of its age. 

    NOTE:  If you require ‘New For Old For Life’ then you must select this option on your application. 

  • If you have recently taken a policy out with us which included free gifts, please allow 28 days to receive them from the date the policy start date. If you still have not received them after this time, you can get in touch by clicking the Contact Us button.  

    If you have recently referred someone to us, your free gift will be sent out once your friend's policy has been running for 28 days. If it has been more than 60 days since your friend purchased the policy, please get in touch by clicking the Contact Us button. 

Still need help?

If none of the methods above has answered your query, please complete the form and one of our UK-based customer contact centre operatives will get back to you within 1 working day. 

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Got a question? Call our FREEPHONE UK call centre 0800 158 5515

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©Copyright Ripe Thinking Limited 2026. Golf Care® is a registered trademark and a trading name of Ripe Insurance Services Limited which is Authorised and Regulated by the Financial Conduct Authority No.313411.

Registered office: One Stockport Exchange, Railway Road, Stockport, United Kingdom, SK1 3SW. Registered in England No. 04507332.