Testimonials

I just wanted to write and thank you personally for the prompt and efficient way in which you handled this claim. I am most impressed at your promptness in dealing with me and American Golf from whom I have just collected the replacement Garmin G6 device.

• Mr R Birch
• October 2015 | Insurance claim

Saw the adverts on TV and after years of meaning to but never getting round to it I took the plunge. Website very easy to navigate, all benefits and costs clearly explained, payment method smooth and effortless and in my opinion incredible value for money and I haven't even looked into the vouchers yet! Hopefully will never need to use the cover but am confident that if I do it will be dealt with as efficiently as the initial set up. Will recommend highly to friends, well done on an excellent product.

• Neil Johnson
• August 2015 | Application Process

The process of application was simple and easy to understand, the attractions such as free golf course passes was very appealing and worth it. The cover is affordable and provides peace of mind for me over my games and equipment.

• David Toor
• July 2015 | Application Process

Many thanks.
Cheque has arrived. My compliments for excellent service.
Regards

• Mr A Wallcroft
• June 2015 | Insurance claim

Many thanks for your very prompt settlement. A wonderful service that I am so glad I took out. I’ve recommended it to all my colleagues at the club who aren’t covered, just in case!!
Once again, many thanks,

• Mr P Spooner
• June 2015 | Hole-in-One

Thank you for your quick response.
I will certainly be recommending the Company to the rest of my colleagues at the Club.

• Mr Roche
• June 2015 | Loss of golf Equipment Claim

I have been very pleased with the service I have received and have recommended the policy to friends and colleagues.

• Mr J Hall
• May 2015 | Recent Golf Care Insurance Claim

I collected and paid for my club repair yesterday. Please find attached a copy of the receipt I look forward to receiving your cheque.
Thanks for all your help in this matter, you have been very helpful. I will certainly recommend your company to my friends.
Best Regards

• Mr G Clapp
• May 2015 | Golf Club Repair

I would like to accept your offer and look forward to receiving my voucher. Thanks again for Golf Cares swift actions.

• Mr I Orr
• May 2015 | Hole in One Claim

Many thanks for both your email and the cheque which arrived this morning.
Excellent service!

• Mr N Weekes
• May 2015 | Hole in One Claim

I refer to my claim for the "loss" of my Ping putter and would like to express my thanks for both the speed and efficiency with which you dealt with my claim. My replacement putter arrived today and my golf bag is complete again in a much quicker time than I expected!
Thank you very much.

• Mr D Holmes
• May 2015 | Loss of Putter

…can I just say a big thank you. I actually thought this would be a nightmare. Far from it. You and the company have been extremely helpful all the way through and have made this whole experience as easy as possible
Thanks again. I will be recommending this insurance to everyone I know
Regards

• Mr N Howard
• April 2015 | Golf Care Insurance Claim

Thank you for your prompt response. I am both grateful and impressed.

• Mr R Wright
• March 2015 | Golf Care Insurance Claim

I would like to thank you for the prompt and caring way that you dealt with my claim. I will recommend Golf Care insurance to all of my golfing colleagues. Kind regards

• Mr Huckin
• Jan 2015 | Claim

Yes I'm happy to accept the payment below being full settlement of my claim.
I must say this is the first time I've had to make a claim and I've been very impressed with the level of service that I have received, I will not have any hesitation in recommending your services.
I look forward to receiving the payment in due course

• Mr T Tabner
• Jan 2015 | Claim

May I take this opportunity to thank you for a speedy re-action to this claim so I can be back playing without too much inconvenience on my part.
I await eagerly for your further response.

• Mr D Benson
• Dec 2014 | Customer Service

May I take this opportunity to thank you for a speedy re-action to this claim so I can be back playing without too much inconvenience on my part.
I await eagerly for your further response.

• Mrs G. Phillips
• Dec 2014 | Damage to Golf Equipment

Thank you very much for your speedy response and the efficient way that you have dealt with my claim
Thanks again.
Regards,

• Mr P Ball
• Dec 2014 | Claim

Many thanks for your prompt action in this matter. PS. This is the first time in the 50 odd years I have been playing golf that I have claimed for anything and I found the whole thing quite painless.

• Mr B. Hodgkinson
• Nov 2014 | Loss of Golf Equipment

Thank you very much for the offer which I accept and for the swift handling of the claim. Tim Openshaw

• Mr T Openshaw
• Nov 2014 | Claim

Thank you for your email – and for your speedy responses.
Can I also take this opportunity to thank you and the team for the speedy and professional manner in which you’ve dealt with this claim. In all honesty, based on past experience, I wasn’t looking forward to having to deal with an insurance claim, but my experience of dealing with you and the Golf Care team has been entirely positive thus far.
Thanks again.
Regards,

• Mr S Leigh
• Nov 2014 | Claim

I would like to thank you for the prompt and efficient way you have dealt with this claim.

• Mr Hernon
• Nov 2014 | Equipment Claim

Thank you for the swift payment of this claim, this is much appreciated.
Regards

• Mr P Burridge
• Oct 2014 | Claim

Thankyou for your email and I confirm that I accept the offer. Moreover I would like to thankyou for your kindness and assistance in what has been a pretty bad time.
Sincerely

• Mr M Midgley
• Oct 2014 | Claim

Many thanks for your help, I collected the replacement unit yesterday and have been very impressed with the way my claim has been dealt with.
Kind regards

• Mr G Heaps
• Sep 2014 | Claim

Further to our conversation today, I confirm my acceptance of your offer. I would also like to add my thanks for the efficient manner in which this matter has been dealt with and would not hesitate to recommend Golf Care to colleagues.
Best wishes

• Mr D Midgley
• Sep 2014 | Customer Service

I have received the trousers and so I would like to thank you for the service you have given me. It is much appreciated. I wish you well in the future. Once again thank you

• Mr Tooby
• Sep 2014 | Loss of Golf Equipment

Thank you so much for your assistance.
Regards

• Mr G Bland
• Sep 2014 | Damage to Golf Equipment

Thanks for dealing with the claim so quickly. Again thanks for the good service.
Regards

• Mr S Eyres
• Aug 2014 | Hole-in-One

Many thanks for dealing with this claim so promptly.
Regards

• Mr D Cardy
• Aug 2014 | Loss of Golf Equipment

Thank you for your E-Mail and prompt service, much appreciated.

• Mr M Tooby
• Aug 2014 | Loss of Golf Equipment

I have picked up my new range finder from American Golf and would like to thank you for the work you have done for me.
Many thanks

• Mr Carter
• Aug 2014 | Damage to golf equipment

Thank you
American Golf have already been in touch.
Your prompt attention to the claim is greatly appreciated.

• Miss I JW
• Aug 2014 | Damage to golf equipment

Thank you for your prompt action and I would kindly accept your offer of £200 in respect of my claim for the loss of my Golf Buddy.
Thanking you
Best regards

• Mr A Hill
• Jul 2014 | Loss of Golf Buggy

Thank you for your help and good service in dealing with this matter.
Regards

• Mr P Farrington
• Jul 2014 | Loss of Garmin Approach

I am very happy to accept the SGXW as a replacement. Let me thank you for your help and how well you have looked after my claim it is much appreciated and I will be recommending friends to consider Golf ‎Care for their insurance. ‎I worked in the insurance industry for over 30 years and its only when you come to make a claim do you realise if you have the best policy, I have now been convinced I have.
Regards

• Mike
• Jul 2014 | Loss of Skycaddie

Dear sirs,
I am indeed grateful in the manner in which you dealt with my claim for damage sustained to my golf trolley.
A very efficient and speedy resolution to the claim, thank you.
Yours faithfully

• T Cain
• Jul 2014 | Claim

Thanks for the great service Regards

• Mr C Lloyd
• Apr 2014 | Customer Service

Thank you for your e-mail regarding my claim. I felt it appropriate to answer and compliment your firm on their prompt and acceptable offer. It is refreshing in this day and age to find insurance firms that act in this way.
Thanks again.
Regards

• Mr G Singer
• Apr 2014 | Damage to Skycaddie

Damage to Trolley
Many thanks for your prompt and efficient response to my claim. Yours sincerely,

• Mr Scott
• Apr 2014 | Damage to Trolley

Although my main objective was to get my replacement 5 iron (which I have yet to achieve thanks to the problems at Wilson) I can only confirm to you how impressed I have been with the insurance side of this and it makes me feel good that I took out the insurance in the first place and that I will look to renew when the time comes. Thanks again. Regards

• Mr G Ryan
• Jan 2014 | Customer Service

Dear Sir, Thank you for the speed and efficiency of your service. Without doubt the best company I have ever dealt with.

• Mr P Holohan
• Oct 2013 | Customer Service

I am delighted to say that I consider Golf Care the creme de la creme of golf equipment insurance companies and all the communication I have had with your company has been handled very pleasantly and efficiently and I would recommend any golfer I know to insure with you.

• Mr D Woolmer
• Sep 2013 | Customer Service

Thank you for your help in this matter and I will recommend your policy to all my friends.

• Mr A Hall
• Aug 2013 | Damage to Trolley & SkyCaddie

Many thanks for the speed and efficiency you have dealt with my claim, and also for letting me know so promptly.
I am very impressed.

• Mr R Colquhoun
• Aug 2013 | Damage to Club

I write simply to thank you for the very prompt way you have dealt with my claim.
Cheque received this morning less than 1 month after the unfortunate incident with my trolley.
I am very impressed.

• Mr M Sunderland
• Jul 2013 | Trolley Claim

Many thanks for dealing with my claim so promptly.
I've been around to American Golf and obtained the replacement. I will continue to sing the praises of Golf Care to my golfing buddies and encourage them to make sure they too are covered when golfing.

• Mr M Bishop
• Jul 2013 | Damage to GPS Unit

I accept the offer, that’s excellent news. I really appreciate the service provided.

• Mr P Crennel
• Jul 2013 | Loss of GPS

I have recently had to claim off my golf insurance for a damaged driver. I was a little worried as insurance companies have a bad reputation for paying out. But I would like to praise Golf care on a hassle free service. You were very fast at getting my claim sorted. Thank you once again.

• Jamie Hooper
• Jun 2013 | Insurance Claim

Many thanks for the great service I have received regarding my lost GPS. I now have a replacement which is helping again!
I’d just like to express my gratitude at such great customer service, something that sadly is lacking in many places today. You and your company should be proud of this and I congratulate you.

• Mr C Scolding
• May 2013 | Lost GPS

a Thanks for the email and excellent service.p>

• Mr E Rimmer
• Apr 2013 | Hole in One Claim

Thank you for your email and confirmation that my claim is proceeding. May I take this opportunity of thanking you for your kind assistance in reaching this conclusion.
Best regards.

• Mr J Watkins
• Apr 2013 | Insurance Claim

Thank you for resolving this issue as quickly as you have done, really impressed, and have already recommended you to my colleagues.
Best regards.

• D Hampton
• Apr 2013 | Insurance Claim

Very impressed with the service :)
Best regards.

• Mr A Bremner
• Mar 2013 | Insurance Claim

Thank you very much for the prompt attention and very satisfactory outcome.
Kind Regards

• Dr M Waterhouse
• Mar 2013 | General

Just to say many thanks. I have received the Bushnell and am very happy. Thanks for your good services. I will even be more careful in future!
Kind Regards

• Mr Alders
• Feb 2013 | GPS Unit

May I once again thank you sincerely for the extremely prompt and efficient manner that this matter has been dealt with. It is particularly gratifying when a loss has occurred through theft.
Yours sincerely

• Mr E Bussey
• Feb 2013 | Theft of Electronic Device

Dear Sir/Madam
Just a short letter to say thank you for your golf insurance and also for the 3 rounds of golf you send annually – I look forward to using these and going to some lovely new courses.
Many thanks

• Mr R Baggaley
• Jan 2013 | General

Dear Sir
Thank you for your email and offer which I accept May I take this opportunity to thank you for your prompt and professional way you have dealt with my claim.
Regards

• Mr P Farley
• Dec 2012 | General

May I take this opportunity to thank you and all concerned for the professional way in which you have dealt with this matter.
Some of the horror stories regarding insurance claims, even for small amounts, as this was, seem to alienate the customer from the companies. In this case however, the procedure has been very clear and straightforward.
Thank you again.

• Mr M Woodham
• Dec 2012 | Damage to Golf GPS

Thank you for your e-mail. I am pleased to confirm that your cheque arrived today and in closing thank you also for your most efficient manner in handling my golf insurance claim and hope I can continue my remaining golf years without such incidents happening again. Can I assure you I will recommend to my fellow golfers that they use your company, not just for your own liabilities but to help when such an accident can occur to yourself, and wish you all a Merry Christmas and less stressful New Year!
Yours Sincerely

• Mr T Bevan
• Dec 2012 | Damage to golf equipment

Many thanks for your hard work in this matter and for the settlement.

• Mr D O’Leary
• Nov 2012 | General

Thank you so much for your diligence with my claim. I much appreciate it.
Regards

• Mr I Anderson
• Nov 2012 | General

Thank you for the prompt dealing on this matter, I sent the club up to Pure Forged Golf on Friday morning to be re-shafted. Rest assured once settlement has been received I will put in a good word for Golf Care. I am a prominent member on the golf / exotic golf clubs forums and I will not hesitate to start a thread praising Golf Care and your handling of this matter.
Regards

• Mr A Jankowski
• Nov 2012 | General

That is very good news, thank you so much for all your valued help in this matter.
Regards

• Mr W Pearce
• Nov 2012 | General

Thanks for the quick turnaround it’s greatly appreciated. I will certainly recommend you guys to my colleagues going forward.
Thanks again

• Mr I Gleed
• Sep 2012 | Damage to Third Party Buggy

Many thanks for your email. I have already received the cheque. I would like to say how impressed I have been with the way you have handled my claim. Please pass on my thanks to those concerned.
Yours sincerely

• Mr F Woolley
• Sep 2012 | General

I have received the cheque for £150.00 for my hole in one celebratory drinks and would like to thank you for your prompt service regarding this claim.
Yours sincerely

• Mr M Reichert
• Aug 2012 | Hole-In-One

Cheque received this morning. Thank you for your assistance and very speedy response to my claim. I shall certainly be recommending Golf Care to my golfing buddies.
Yours sincerely

• Mr J Burdess
• Jul 2012 | Damage to Golf GPS

I received a call from American Golf yesterday asking me to visit the Romford store. I collected my replacement Nikon Coolshot rangefinder that afternoon. I used it this morning during my game. I must therefore commend you for an excellent insurance service and such a speedy conclusion to my claim. To have lost my Nikon and have had it replaced in the space of 6 days is truly amazing.
Thank you

• Mr K Gill
• Jun 2012 | Rangefinder replacement

Many thanks for your help with this matter. The customer service has been fantastic.

• Mr D Gouldstone
• Jun 2012 | Loss of GPS Device

I have received my new club and cheque, thanks for a prompt service. Sorry about the claim but I will recommend the insurance to my friends at the club.
Thanks again

• Mr B Harley-Starling
• Feb 2012 | Damage to Driver

Thank you very much, and i will recommend yourselves with my golfing colleagues. The quality of service and customer care has been first class.
Regards

• Mr S Marks
• Feb 2012 | Damage to Skycaddie GPS

Thank-you very much for your help & assistance, its good to know that there are people willing to help.
Yours Gratefully

• Mr C Sawers
• Feb 2012 | Theft Claim

Just a quick reply to thank you for your swift effective handling of this matter. Working with the public has made me aware that people are always quick to complain but very rarely compliment someone on a job well done.
Best Regards

• Mr B Sayward
• Jan 2012 | Damage to Third Party Vehicle

Good Morning, I can’t thank you enough for all your help here and your speedy reply. This is exceptional customer service and I am very impressed and will be recommending you to all my fellow golfers. Thanks again for sorting this out so quickly and efficiently.
Kind Regards

• Mr K Wilson
• Jan 2012 | New Policy

Thank you for your prompt response to my recent claim, I can now confirm that I have received my cheque today. First class service.

• Mr R Colson
• Jan 2012 | Hole-in-One Claim

Many thanks for your e-mail and thoroughness in dealing with this matter. It is greatly appreciated.

• Mr D Sweeney
• Oct 2011 | Damage to Third Party Property

A big thank you for you and your team with this matter. You have been very helpful.

• Mr D Goodrum
• Oct 2011 | Theft of Clubs

Cheque received on Saturday morning, great service, thank you.

• Mr E Honeyman
• Oct 2011 | Damage to GPS

I had been with Golf Plan for over 6 years, and although I hadn't had any problems with them, or made any claims I thought it was time to shop around. Then by looking on the web, quite clearly saw that you guys offered the best deals. As a keen golfer, and playing regularly I personally feel that having insurance is essential, not just to cover the clubs in the bag etc, but purely as a safeguard against those occasional wild shots! You offer a range of different types of cover to suit all needs. Your website is precise, easy to navigate around and is clear. The added attraction with the free-bees you get once signed-up at a Marriott, DeVere & QHotels Course also was a welcome bonus!

• Mr R Owen
• Sep 2011 | General

Thank you for your very prompt response to my claim and acceptance. I will certainly be advising all my golfing friends to enter this Golf Care program based on my experience.
Regards

• Mr L Graves
• Oct 2011 | Damage to GPS

Thank you for sorting this out for me as quickly as you have. Brilliant service.
Kind Regards

• Mr M Tranter
• Aug 2011 | Missing Postal Application

Cheque received, many thanks. I would like to congratulate you on being; Fast, Fair and Efficient in fact excellent customer service.

• Mr J Kelty
• Jul 2011 | Damage to driver

Thanks very much for your reply. I would add that I have found dealing with your company most professional and have placed several of your brochures in the foyer at Minchinhampton golf club.

• Mr Longmoor
• jul 2011 | Damage to driver

Thanks for the news on the decision and the practical approach in reaching it. I am a very satisfied Golf Care and Sky Caddie customer.

• Mr T Guildford
• Jul 2011 | Damage to Clubs

Dear Golf Care,
I am pleased to confirm safe receipt of the settlement cheque which I have received today. May I congratulate you on the super efficient way you have dealt with my claim. It is so refreshing to see someone today who gets great satisfaction in the efficiency of their service to their clients. Many thanks again for your understanding & exemplary service.

• Mr J Bragg
• Jul 2011 | General

Thank you for the John Letters Hybrid gift which I am finding very useful. Much appreciated.

• Mr Ellis
• Jun 2011 | General

Thank you very much for your assistance with this matter (golf club repair). I appreciate the efficient turnaround time and the customer service that I have received.

• Mr G Kane
• May 2011 | General

My Free Hybrid club arrived this morning, I must say first class service! Thank you very much

• Mr R Kumar
• May 2011 | Loss

Thank you for your prompt action. I shall have no hesitation in recommending this insurance to other members.

• Mr B Nicholson
• Apr 2011 | Damage to Club - Claim

Thank you very much for your very prompt response. I have to say the service I have received has been excellent.

• Mrs McMullan
• Apr 2011 | Damage to Skycaddie

Just wanted to drop you a note to say thanks and how impressed I was with your prompt service and settlement of my claim for the broken window.
I run the communications side of things for my local club (website, media coverage of competitions, newsletters etc) and I reckon most people in the club wouldn't be covered if this or something worse happened to them. Also there are loads of people who take their gear on golf trips and probably don't appreciate that normal travel insurance won't cover all of it as well as your policy.
Once again, thanks for your excellent service.

• Mr M Young
• Mar 2011 | General

Thank you for the cheque representing full and final settlement for my Hole-in-One claim. Please be assured that I shall reinforce the benefits of golf insurance to both my own and other club members whenever the opportunity arises.

• Mr J Eagan
• Oct 2011 | Hole-in-One-claim

Just wanted to say thanks for all your help. Pleasure to deal with you.

• Mr C Adams
• Feb 2011 | Theft from vehicle

This has been my first experience of a claim. May I say how delighted I am with the level of service provided. I am aware of other golf insurance offers on the market but I shall be staying with yourselves such is my satisfaction. You may quote me on that if you wish for advertising purposes!

• Mr A Tattersley
• Feb 2011 | Theft from vehicle

Many thanks for such excellent service.

• Mr K Field
• Jan 2011

Can I take this opportunity to commend you and your team on the prompt handling of my claim and most helpful and courteous approach. I was minded last year to not renew my Golf Club Insurance but given the high standard of service that I have received I will continue to renew and also recommend to members at my club.
Please pass on my thanks to all involved.

• Mr I Munro
• Nov 2010 | Loss

Many thanks for your prompt handling of my (Hole In One) Claim

• Mr K Tullett
• Nov 2010

Many thanks for the prompt settlement of my golf insurance claim. Very much appreciated.

• Mr B Morris
• Jun 2010

I recently had to make a claim when I arrived back from holiday and my new driver was broken in half. I should like to express my thanks for your swift actions in dealing with my claim and obtaining a replacement driver. I have told fellow members at my golf club that they should insure through yourselves. Regards from one very satisfied customer.

• Mr Healy
• Nov 2010

I just wanted to send a quick note to thank you for the speed at which you dealt with my recent claim, as someone who (thankfully) has never had to make an insurance claim before I was uncertain and perhaps sceptical that I would find the right support having heard so many stories of 'small print' clauses. You were helpful and informative from the first contact and resolved the matter in the time scale you discussed with me. Much worse things happen than stolen golf clubs but big thanks for restoring my faith in systems!

• Mr Heffernan
• Sep 2008

Mr Hennessey's golf clubs were stolen from the golf club whilst he had a policy with Golf Care Insurance. He put in a claim through Golf Care and was very pleased that the matter was resolved very quickly. Mr Hennessey said: "I couldn't believe that I had my clubs stolen from the club house. I thought it would be a safe place to leave them and had never had any trouble before. I was very pleased that I had Golf Care Insurance and that the theft of my clubs was covered by my policy. Golf Care were extremely professional and resolved my case very quickly.

• Mr Hennessey-Walsh
• Feb 2007

Mr Rogers hit a hole in one during a Christmas golf competition. He was very pleased with his shot but ran up a large bar bill during the after round drinks. He made a claim through Golf Care and it was dealt with very quickly. Mr Rogers said: "I was ecstatic when I saw my ball go in for a hole in one. I intended to stay in the bar for a drink after my round but this turned into many drinks and I ended up having to pay quite a hefty bar bill. I checked my insurance and saw that I was covered for drinks following a hole in one and was very relieved. My claim went through very quickly and I was very pleased at the service that Golf Care provided.

• Mr Rogers
• Dec 2006

Mr Thompson's golf clubs were stolen from a golf club in Thailand whilst he was on holiday. He had left his clubs on the back of the golf cart whilst paying for his round and when he returned the clubs had been stolen. Mr Thompson said: I couldn't believe it when my clubs were stolen, especially after I had taken them all the way over to Thailand. I was pleased to find out that my clubs were covered on my Golf Care insurance even though I was abroad when the theft took place. I was very pleased with the service even though it took a little longer to resolve than if the clubs had been stolen in the UK and I will definitely be renewing my insurance.

• Mr Thompson